Refund Policy

last updated on: 29/08/2022

Only valid payment methods acceptable to Fox Web Wizardz may be used, for orders and all refunds will be credited back through the same manner.

Concerning any payments by credit card or electronic funds transfer, by submitting your order for processing, you authorise us to charge your order (including taxes, shipping, handling and any amounts agreed upon before order submission) to your credit card or account.

If your credit card or account cannot be verified, or is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically.

All prices and availability of products are subject to change without notice.

Taxes will be adjusted from the amount shown on the billing screens, which may be caused by several factors, including variances between processor programs and changes in tax rates.

An invoice will be sent around 15 days before amounts are due, this invoice will be the notification of increases.

Any amount remaining unpaid after 30 days from the due date shall accrue interest at a rate equal to the authorized Indian Banks where base rate plus ten per cent (10%) per month.

Refund Policy - Professional Services

Fox Web Wizardz warrants that for fifteen (15) days after the performance of Professional Services for customers provided under a statement of work, such Professional Services were performed in a proper and professional manner consistent with industry standards.

Otherwise, such Professional Services are provided by Fox Web Wizardz “as is”.

Once requested by you, Fox Web Wizardz will charge your account or credit card the amount agreed upon under the executed contract, or as otherwise agreed upon by the parties.

If a project is delayed at the request of the client, due to the client’s internal processes, Fox Web Wizardz will not be responsible for any costs incurred by this delay, any fees or damages will stand with the client unless agreed in writing at the time or delay by the client.

Hardware, Software and Software Maintenance and Support Services

Fox Web Wizardz does not offer any refund for hardware, software, annual maintenance and support services once agreed by the customer.

Fox Web Wizardz will charge your account or credit card the amount agreed upon under the executed agreement, or as otherwise agreed upon by the parties.

Changes to Payment and Refund Policy

We reserve the right to change this payment, refunds policy terms and conditions at any time.


Should we update, amend or make any changes to this document, those changes will be prominently posted here.